Terms of service

OVERVIEW
Welcome to the LevelUP store! In these terms, “we” refers to LevelUP. LevelUP operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). LevelUP operates on Shopify’s technology, which enables us to provide the Services to you.

The following terms, together with the policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and obligations when you use the Services.

Please read the Terms of Service carefully, as they contain important information about your rights and address, among other things, warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, do not use our Services.

PART 1 – ELIGIBILITY AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you give us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or control.
To use the Services, including browsing our online stores or purchasing products or services, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

PART 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that product colors and appearance may differ from how they appear on your screen due to device type and settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match the descriptions or images shown in the store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, region, or jurisdiction on a case-by-case basis.

PART 3 – ORDERS
By placing an order, you offer to purchase a product or service. LevelUP reserves the right to accept or reject your order for any reason at our sole discretion. Your order is not accepted until LevelUP confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as LevelUP may not be able to honor cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of order.
Returns and exchanges are subject to our Return Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

PART 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. You will be charged the price in effect at the time your order is placed, which will be shown in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices listed in our online store may differ from prices in physical stores or other third-party retailers. Promotional offers may be subject to separate terms, which shall prevail in case of conflict.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update your details as necessary.
You represent and warrant that your payment information is accurate, that you are authorized to use the payment method, that your payment provider will honor the charges, and that you will pay all applicable charges, including shipping, handling, and taxes.

PART 5 – SHIPMENTS AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or other events beyond our control. Title and risk of loss transfer to you upon delivery of the products to the carrier.

PART 6 – INTELLECTUAL PROPERTY
All content of the Services, including but not limited to trademarks, brands, text, displays, images, graphics, reviews, videos, and their design and arrangement, is owned by LevelUP, its partners, or licensors and is protected by intellectual property laws.
These Terms grant you a limited, personal, non-commercial license to use the Services. You may not reproduce, distribute, modify, display, perform, republish, download, store, transmit, or create derivative works without our prior written consent.
All LevelUP names, logos, product and service names, designs, and slogans are trademarks of LevelUP or its licensors. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.

PART 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. You acknowledge that we provide access to such tools “as is” and “as available,” without warranties or conditions of any kind.
Your use of optional tools is entirely at your own risk and discretion.

PART 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. Your use of third-party sites is at your own risk.
We are not liable for any harm or damages related to purchases or use of goods, services, or content from third-party websites.

PART 9 – RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]
LevelUP uses Shopify’s services to provide the Services. However, all purchases made in our store are directly between you and LevelUP. By using the Services, you agree that Shopify is not responsible for any aspect of transactions between you and LevelUP. You expressly release Shopify and its affiliates from all claims and liabilities arising from your purchases.

PART 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you confirm that you have read these policies.

PART 11 – FEEDBACK
If you submit feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for any purpose, including commercial use.
You represent that you own or have rights to the feedback and that it does not violate any third-party rights.

PART 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice.

PART 13 – PROHIBITED USES
You may use the Services only for lawful purposes and may not engage in any prohibited activities, including unlawful conduct, intellectual property infringement, harassment, fraud, spamming, transmitting malware, or circumventing security measures.
We reserve the right to terminate your account for violations.

PART 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. Certain provisions shall survive termination.

PART 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee uninterrupted, secure, or error-free service.

PART 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, LevelUP and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.

PART 17 – INDEMNIFICATION
You agree to indemnify and hold harmless LevelUP and Shopify from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

PART 18 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in effect.

PART 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede all prior agreements. Failure to enforce any provision does not constitute a waiver.

PART 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign these Terms without notice.

PART 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which LevelUP’s headquarters are located.

PART 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.

PART 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the changes.

PART 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:

viljami.2.honkanen@gmail.com

Our contact details:
Level UP
viljami.2.honkanen@gmail.com